
The majority of Tele2’s customers already rely on 4G networks for data and voice services. The 3G network closure will primarily impact users with devices that only support 3G, such as older modems or routers incompatible with 4G or 5G. These devices will cease to function after the shutdown. However, phones without Voice over LTE (VoLTE) support can still make calls using the 2G network, which will remain operational.
A Tele2 representative stated: “Most Tele2 customers already use data and voice communication on the 4G network. The closure of the 3G network primarily affects those whose devices only support 3G – for example, older modems or routers that are not compatible with 4G or 5G.” The company emphasized the importance of transitioning to modern devices to ensure continued service access.
Tele2 advises customers to check their devices and software well in advance of the May 2025 closure. For optimal performance, customers are encouraged to upgrade to smartphones that support VoLTE, which provides superior call quality and compatibility with future network advancements. Users should verify that VoLTE is enabled in their phone settings and that the latest software updates are installed. For internet devices like dongles and routers, Tele2 recommends switching to models that support 4G or 5G networks, offering higher speeds and enhanced security.
The transition to 4G and 5G networks reflects Tele2’s commitment to improving connectivity across Estonia. By phasing out the outdated 3G infrastructure, the company aims to deliver a more efficient and robust communication experience for its customers. This upgrade aligns with broader industry trends toward advanced network technologies to meet growing data demands.
Located in Western Estonia, Pärnu County, and the islands, the affected regions will benefit from the enhanced 4G and 5G coverage following the reallocation of frequencies. Tele2’s proactive communication encourages customers to prepare for the change, ensuring a smooth transition to modern network services by May 2025.